Flexible engagement models built for Australian businesses
Every organisation buys technology services differently. We offer engagement models that fit your procurement rules, budget cycle and risk appetite, from a short advisory sprint to a fully managed delivery team.
Whatever the model, you get one accountable point of contact, transparent reporting and a delivery approach that keeps your stakeholders informed from mobilisation to handover.
Talk to usAll servicesEngagement models
Advisory & discovery
Short, fixed-scope engagements to assess current state, define requirements and build a costed roadmap or business case.
Fixed-price projects
Clearly scoped outcomes delivered against an agreed statement of work, milestones and acceptance criteria.
Time & materials
Flexible capacity for evolving scope, with weekly reporting on effort, progress and burn rate.
Agile delivery pods
Cross-functional teams of engineers, testers and analysts that slot into your backlog and ceremonies.
Specialist augmentation
Experienced individuals to fill key roles such as test leads, architects, automation engineers and project managers.
Managed services
Ongoing support, maintenance, test automation and platform operations under agreed service levels.
Governance you can rely on
| Practice | What you get |
|---|---|
| Single point of accountability | A named engagement lead responsible for delivery, quality and commercial matters. |
| Transparent reporting | Weekly status, burn-down and RAID (risks, assumptions, issues, dependencies) reporting. |
| Steering committee | Monthly or milestone-based governance with your sponsors and stakeholders. |
| Quality gates | Defined entry and exit criteria for design, build, test and release. |
| Change control | Documented change requests with impact on scope, cost and timeline. |
| Onshore and offshore delivery | Flexible delivery models with onshore leadership and coordinated offshore capacity where appropriate. |
Our engagement lifecycle
- DiscoveryWe listen, clarify objectives, constraints and success measures, and review your existing landscape.
- Proposal & SOWA clear statement of work with scope, team, timeline, assumptions, risks and commercial model.
- MobilisationOnboarding, access, security inductions, ways of working and a baseline delivery plan.
- Delivery & governanceRegular status reporting, RAID management, steering committee updates and quality gates.
- Handover & hypercareDocumentation, knowledge transfer, warranty period and a plan for continuous improvement.
Methods and tools
Why Master Mind
Let’s discuss your project
Tell us what you need and we will propose the right team, approach and engagement model.