AI Innovation HomeAgentic Delivery ModelAWS Agentic PlatformConsulting POCsVendor & Contract SupportAI TrainingEngage With Us
Vendor & contracts
Choose the right AI vendors, on the right terms
The AI market moves quickly and contracts often lag behind. We give you independent technical and commercial input when you select AI vendors and tools, negotiate terms and manage them over time.
Ask about vendor supportHow we help
Vendor & tool selection
Shortlist and compare AI platforms, models, coding agents and SaaS tools against your requirements, risk appetite and budget.
RFQ / RFP support
Write requirements, build evaluation scorecards, run demos and proofs, and give you a clear recommendation.
Contract & SOW support
Review technical and commercial terms, statements of work and service levels, and flag gaps before you sign.
Ongoing vendor management
Track usage, cost and performance against the contract, and prepare you for renewals and renegotiations.
Key terms we help you review
| Area | What to check |
|---|---|
| Data use & model training | Whether your prompts, code and data can be used to train the vendor's models, and how to opt out. |
| IP ownership | Who owns AI-generated code and content, and what indemnities cover third-party IP claims. |
| Data residency | Where data is stored and processed, including any transfers outside Australia. |
| Security & certifications | Evidence such as ISO 27001, SOC 2 or IRAP, breach notification and sub-processor lists. |
| Service levels & support | Availability targets, response times, model version changes and deprecation notice. |
| Pricing & usage limits | Per-seat versus per-token pricing, rate limits, overage charges and price-change terms. |
| Liability & indemnities | Caps on liability, exclusions, and who is responsible when AI output is wrong. |
| Exit & portability | Getting your data, prompts, specs and configurations back, and transition support. |
Please note: we provide technical and commercial advice and work alongside your legal advisers. We don't provide legal advice.
Ready to explore agentic AI?
Book a discovery conversation with our team and we’ll help you find the right first step.